Warranty and Returns Policy
WIGme - FREE 14 DAY EXCHANGES & RETURNS POLICY
Be sure to contact us within 14 days of receiving your order if you wish to receive a refund or exchange.
All items to be returned must be unused and in original, undamaged packaging with any tags, accessories, manuals and items that may have been included with the original purchase.
Our couriers will arrange collection of the product to be returned. Once we have received and inspected the return, any refund due will be processed.
In the case of a refund, we will credit the amount you paid for the returned product as cashback into your www.wigme.com account for COD orders, or refund your Credit Card/Paypal account for Credit Card/Paypal orders. We do not provide cash refunds. Shipping charges will not be refunded.
Any exchanges are subject to availability of the item requested. To process an exchange, you will need to return the original product to us and place an order for the new item you would like in exchange.
The following EXCEPTIONS and RULES apply to this Policy:
- Jewellery products must be returned within 3 days of delivery.
- All electronics products must be returned within 3 days of delivery.
- Open, used or incomplete returned products will not be refunded or exchanged unless defective or faulty.